Privacy Policy:

Thank you for visiting www.tiddlersandnippers.com and taking the time to review our Privacy Policy. We are committed to protecting your privacy and this policy sets-out how we go about doing that.

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Your Personal Information

Unless you choose to provide it to us (for example by placing a sales order and / or subscribing to our mailing list), we will not collect any personal data from you when you visit our website.

When you place an order on the website, we will store certain information about you to ensure we’re able to fulfil that order and provide you with the best service possible. If you’re interested in our products, our news or special offers and so chose to subscribe to our mailing list we will again store some of your personal information.

The information we collect about you includes your name, email address, physical address and contact telephone number. This information is held securely, in accordance with our internal security policy and the law.

When you place an order with us online you will be asked to enter your credit / debit card information. We do not retain this data. However, your credit / debit card details are shared with Stripe (our online payment provider) who hold this information in order to process the transaction linked to your order.

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Providing Information to 3rd Parties

The information you provide to us will only ever be shared with third parties in the following events:

  • To process a debit / card payment (via Stripe) linked to an order placed on our website
  • If we’re asked to assist government fraud prevention agencies

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What we do with Personal Information

We use personal information to understand your needs, provide a better service, process orders and provide you with relevant product news and updates. Personal information may be used for the following reasons:

  • Processing payments and fulfilling orders placed on our website
  • Internal record keeping and order tracking
  • To improve our products and the service provided to you
  • To distribute periodic updates and promotional material in regards company news, new products, special offers and other information we think you may find interesting (we will only ever use the email address you provided for this purpose).

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Links to Other Websites

Our website may contain links to partner websites, or other websites we think may be relevant or useful for our customers. Please note however, that once you leave our website using one of the aforementioned links we have no control over the website you have linked to. Accordingly, we accept no responsibility for the protection / privacy of any information you provide whilst visiting websites outside of our own. Additionally, this privacy policy does not apply to or govern any other website other than our own. We recommend users of our website always exercise caution when linking to an external website and take time to review the associated privacy policy for that site.

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Security

We take information security extremely seriously and are fully committed to ensuring your information is held securely and in accordance with the law. To prevent unauthorised information disclosure, we have put in place robust processes and procedures designed to safeguard and protect the data we collect from users of our website.

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Cookies

This website uses cookies to analyse general web traffic as well as the specific browser preferences of visitors to the site. A cookie is a simple file that is stored on your computer by your web browser (once you’ve clicked to agree cookie usage). Most websites will use cookies to perform some level of usage analysis. Cookies provide data that allows applications to respond to website visitors as individuals by tailoring content to specific interests and usage patterns.

We use cookies to track which pages on the website are being used and how frequently. Cookies also record the type of device, operating system and web browser used to access the website. Our cookies do record the IP address of the visitor. However, we do not use cookies to obtain any personal or private information (other than the data visitors chose to share). We only use this information to perform general statistical analysis in regards to site usage, user preferences and popular pages or content. This data allows us to tailor content to specific users and helps to continually improve the general functionality of the website.

Visitors to the website can choose to accept or decline cookie usage. We hope you find our usage of cookies to be acceptable.

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This Privacy Policy only applies to this website (i.e. the website operated by Tiddlers & Nippers Ltd).

We are committed to ensuring your privacy is always protected and accordingly may update our privacy policy from time to time. We suggest that you check this page regularly to ensure that you are happy with any changes.

If you have any questions in regards to this policy, please contact us.